Tata Projects operates across the globe and delivers comprehensive inspection, certification and training services for industrial and infrastructure sectors encompassing power, hydrocarbons, metals and minerals, roads, ports and buildings.
Recently the company has expanded into next-gen technology enabled services, comprising of an asset integrity management, project quality management and drone inspection services. In addition, the business unit has created a new certification services subsidiary called TQ Cert Services, which also caters to the emerging areas of agri, food, ayurveda and yoga.
The business unit serves more than 1000 clients across 40 countries, and is reputed for its agility, responsiveness, on-time high-quality service delivery and the testimony to which is the high customer retention rate.
process of certification, complaints and appeals